Returns & Exchanges Policy
At Tabletennisstore, we want you to be fully satisfied with your gear; if your equipment isn't a perfect match, you can return unused items in their original packaging within 30 days. Please note that custom-assembled rackets and used rubber sheets are not eligible for return due to their personalized nature.
Return Process
- 1.Initiate Your Request
Log into your account or contact our support team with your order number to request a Return Merchandise Authorization (RMA).
- 2.Pack Your Gear
Securely pack the items in their original packaging, ensuring all tags, plastic coverings, and accessories are included.
- 3.Ship to Warehouse
Affix the provided shipping label and drop the package off at any authorized carrier location to be sent back to our inspection center.
- 4.Inspection and Refund
Once our equipment experts verify the condition of the items, your refund or store credit will be processed within 5-7 business days.
